Helpdesk Ticket

Staff – Technology Help Desk

We use an email based help desk (Spiceworks) to coordinate non-urgent, level 1 requests for tech support.  Once a ticket as been created, all ticket updates are done via email.  We've resolved 15,000+ technology help desk tickets using this method since 9/2006!

To create a ticket, send an email to: tickets@woodridge.k12.oh.us

Please include the following when submitting a ticket:

- Email subject line - building, room number and brief description of problem (Vague/missing descriptions may slow down resolution times.)
- Email body should include: specific details of problem, printer model, etc.